We do the yapping.You do the closing.
Yappa is the AI caller for Australian businesses — it answers your inbound calls and runs your outbound ones, qualifies every lead, then warm-transfers the buyers to you to close. 15 services across 50+ industries.
Pick a category, find your industry, and we'll show what fits →
Australian-built · ACMA-compliant · 7–14 day onboarding
This is what Yappa sounds like to your customers — dialled, conversed, and transferred to a human in under 40 seconds.
Hey Sarah — Alex from BrightHomes, you popped a kitchen-quote request through a couple months back — still on the cards?
Oh — yeah actually we were just talking about it on the weekend.
Perfect timing. Quick one — are you after a full reno, or just the cabinetry and benchtops?
Full reno, ideally before Christmas.
Love it. I’ve got Tom from the team free right now — want me to put you straight through?
Yeah, that’d be great.
From your leads to a warm, qualified hand-off
Four steps — Yappa does the dialling and qualifying, your team does the closing.
Connect your leads & calls
Point your leads or phone line at Yappa — integrate your CRM, or a dedicated number. Nothing new for your team to learn.
A receptionist takes one call at a time. Yappa takes all of them.
Campaign drops 200 leads at 9am? Yappa is on every single one of them by 9:01 — qualifying in parallel and queuing warm transfers so your closers never wait, and never chase.
- Jason R. · PenrithTransferred to your team ✓
- Priya S. · Box HillHot lead → transferring
- Marco D. · SouthportHot lead → transferring
- Emily W. · FremantleHot lead → transferring
- Hannah K. · NewcastleTransferred to your team ✓
- Liam T. · GeelongTransferred to your team ✓
That cold list isn't dead. It's just asleep.
Every old enquiry, dead lead, and dusty CRM export still has buyers in it. Yappa re-calls the lot, re-qualifies them live, and hands the warm ones straight to your team — turning a list you'd written off into booked conversations.
- No new ad spend — the leads are already yours
- Every aged lead called & re-qualified, on autopilot
- Only the ones with a pulse get warm-transferred to your team
You relax,
we yap.
Your customers get a warm, on-brand conversation around the clock — while your team gets the time back.
Three picks. Then hear a demo.
Pick a category, find your industry, choose a service — and hear a real Yappa demo call, exactly what your customers would experience.
Where do you want Yappa to help?
Run a bigger business on the same budget.
Grow without growing your payroll. One Yappa line answers and qualifies every call around the clock — for a fraction of a single salary.
- Answer every call, day or night — stop leaking leads (and revenue) after hours and at peak.
- Only ready-to-buy leads get warm-transferred to your team — they spend time closing, not dialling.
- Scale call volume up or down instantly — no hiring, onboarding, or staff sitting idle.
- ~38 hours a week — nights & weekends uncovered
- One call at a time
- Weeks to recruit & train · sick days & leave
- + super, payroll tax, desk & equipment
- 24/7 — every call answered, even at peak
- Many calls at once
- Live in days · never off sick
- No super, leave or training on-costs
From about $4,200 a year — a fraction of one salary, and it never sleeps. Pricing scales with your call volume; see Pricing.
A 30-second qualification, end to end
- YappaHi, is that Michael? I'm Alex, calling from Stronk in Melbourne — this call may be recorded. Reason I'm calling — looking through Google Businesses, your business doesn't look like it has a website. We build them for a flat two thousand dollars. Did I get that right?
- LeadYeah we don't have one — been meaning to sort it.
- YappaBeauty. Flat $2,000, one-off, you own it outright. I've got one of our web team free right now — want me to put you through for a quick chat?
- LeadYeah, alright then.
- YappaOkay hold the line please while I pass you to the website department.
Every call ends with the same metadata in your dashboard: transcript, recording, outcome, and a full audit trail.
Other tools sell you a builder. We sell you the result.
Most voice-AI products hand you a prompt editor and a phone number. Yappa is the opposite. We do the work — the prompt tuning, the compliance, the daily ops — so the only thing on your side is taking the calls and watching the dashboard.
B2B SaaS managed service team behind the AI
We tune the script weekly
Every week we listen to your calls, look at what worked and what didn't, and adjust the prompts.
Compliance — our guardrails
You attest to consent and lawful basis; Yappa gives you the guardrails — AU DNC handling, calling hours by state, sender-ID registration, recording notices and audit logs.
One dedicated number per client
Your customers see one consistent Australian number. We don't blast everyone from a shared pool — your caller-ID reputation is yours.
You see every call
Recordings, transcripts, outcomes — in a dashboard, end of every day. No black box.
Built for your industry
Plugs into your stack
Hiring a receptionist vs switching on Yappa
Same phone manner. Very different economics.
Human receptionist
Lovely — but only human
- ~38 hrs/week — misses nights, weekends & lunch rushes
- One call at a time — everyone else hits voicemail
- Weeks to recruit & train — then retrain on every script change
- Sick days, annual leave & turnover risk
- Super, payroll tax, workers comp — on-costs on top of salary
Yappa
Your AI phone agent
- 24/7/365 — every night, weekend and public holiday
- Unlimited parallel calls — no lead ever waits or bounces
- Live in days — script changes go live in minutes
- Never off sick — same energy on call #1 and call #400
- No on-costs — one predictable monthly plan
Four plans. Pick what fits your pipeline.
Call leads, qualify, book.
Starter
Sole traders · side hustles · proof-of-concept
- Up to 300 calls / month
- Shared Australian phone number
- Inbound + outbound calling
- Live warm transfer to a human
- Automatic AI callbacks
- Per-call dashboard + monthly summary
Small Business
Trades · clinics · single sales reps
- Up to 1,000 calls / month
- Shared Australian phone number
- Inbound + outbound + SMS follow-up
- Live warm transfer to a human
- Automatic AI callbacks
- Per-call dashboard + monthly summary
Medium Business
Growing teams · multi-rep sales floors
- Up to 2,600 calls / month
- Dedicated Australian phone number
- Inbound + outbound + SMS follow-up
- Live warm transfer + AI callbacks
- Weekly summary + bi-weekly tuning
Large Business
High-volume sales orgs · multi-state campaigns
- Up to 4,450 calls / month
- Dedicated Australian phone number
- Inbound + outbound + SMS follow-up
- Live warm transfer + AI callbacks
- Weekly tuning + listening sessions
One-time setup & onboarding fee
Flat fee, every planWe don't hand you a blank dashboard. Setup & onboarding covers everything needed to get your AI caller live and tuned to your business:
- Discovery workshop — we map your call flows, qualifying questions and outcomes
- Custom AI caller script, written and voiced to your brand
- Australian phone number provisioning + carrier / sender-ID registration
- CRM connection + field mapping (outcomes, callback notes, captured fields)
- Capture-field setup — the exact data points pulled from every call
- Callback and SMS / email follow-up configuration
- Test calls and voice / script tuning before go-live
- Dashboard setup and a live team training session
- Compliance review — AI disclosure, recording notice, DNC handling
Enterprise — 10,000+ leads
Bespoke · annual contract · volume pricingThe four standard tiers cap at 4,450 calls/month. Insurance networks, national comparison services, franchise groups and high-volume collections operate at a different scale — with pricing, SLAs and a service experience to match.
Enterprise Starter
Growing enterprise · national rollout beginnings
Up to 6,000 calls / mo
- Dedicated AU number · SMS + live transfer included
- Weekly tuning · CRM webhook · monthly insights
- 10-day onboarding · sub-4h support
Enterprise Core
National operators · multi-campaign orgs
Up to 12,000 calls / mo
- 2× dedicated numbers · SMS + email included
- Dedicated account manager · A/B testing · sentiment dashboard
- Bi-weekly listening · sub-2h support
Enterprise Scale
High-volume campaigns · 20k–50k lead databases
Up to 25,000 calls / mo
- Up to 5× numbers · full data-intelligence suite
- Full-funnel attribution · lead-source quality · objection playbook
- Weekly tuning + listening · sub-1h priority SLA
Enterprise Max
50,000+ leads · concurrent campaigns · multi-brand
Unlimited up to 100 concurrent
- Multi-brand / multi-state · custom voice & persona
- Dedicated engineering · executive QBR · industry benchmarking
- Bilingual + white-label included · custom SLA
The Yappa team — headset on, our office is chaos so yours is not. Talking to your customers around the clock.
The questions that come up first
Will the customer know it's an AI?
If asked, yes. Yappa calls naturally by default — most conversations flow better without a robotic preamble. If a lead asks directly, we never lie: we say plainly that they're speaking with an AI.
How do my leads get to Yappa?
A few ways, depending on your setup: a secure lead webhook (Zapier, n8n, or your own tooling POSTs to your workspace endpoint), a CRM sync that pulls new leads automatically (Zoho is live today; HubSpot, Pipedrive, Salesforce and others are supported), the demo form on this site, or we onboard a batch manually for you. We'll pick the simplest one that works.
What about Australia's Do Not Call register?
Every call passes through a compliance gate that checks the federal DNC mirror, your internal opt-outs, state-specific calling hours, and consent records. Fail-closed — if any gate denies, the call doesn't happen. Every call also carries the AI + call-recording disclosure.
Can we use our own scripts?
Yes — you write them and send to a Yappa script specialist to approve and add to your Yappa script. We can then apply these changes to your script or add more than one script for you to swap between. You can keep several named scripts and route by lead type. We'll help tune if you'd like a second pair of eyes, but the script is yours.
Can Yappa hand a hot lead to a real person?
Yes — when a lead qualifies, Yappa can warm-transfer them straight to your rep. It first briefs the rep out loud (who's calling, why, the key details) and then bridges the call, so your rep walks in already informed. If the lead can't talk right then, Yappa books a callback for the time they ask and rings them back automatically.
Do I get recordings and transcripts?
Every call is recorded and transcribed, classified by outcome (qualified, booked, callback, not interested, and so on), and shown in your dashboard alongside any fields you asked the AI to capture. Export the lot to CSV whenever you like — warm transfers record both legs too.
What happens after the call?
The outcome is written back to your CRM as a note, you can fire automatic SMS or email follow-ups, and Yappa emails you a weekly or monthly performance summary so you can see qualified vs. transferred vs. booked at a glance — no logging in required.
How long until first calls?
Roughly 7–14 days from kickoff depending on tier: connecting your leads, writing and voicing the script, a compliance review, and test calls before you go live. Starter is self-serve and faster.
What if it's just not for us?
Month-to-month after the first 60-day commit. We'd rather lose a client cleanly than have one sitting unhappy.
Find your service. Hear a demo.
Pick a category, find your industry, and hear a real Yappa demo — exactly what your customers would hear when we call.
Hear a demo →