We do the yapping.You do the closing.
Yappa answers your inbound calls and makes your outbound ones, qualifies every lead, then warm-transfers the buyers to your team to close.
- Answers and calls 24/7, up to 50 calls at once
- Briefs your rep, then hands the live call over
- ACMA-compliant: DNC, calling hours and recording notices built in
Australian-built · ACMA-compliant · live in 7 to 14 days
Dialled, qualified and transferred in under 40 seconds
This is what Yappa sounds like to your customers. It speaks naturally, asks the qualifying questions you care about, and puts the ready ones straight through.
Hey Sarah, it’s Alex from BrightHomes. You popped a kitchen-quote request through a couple of months back. Still on the cards?
Oh, yeah actually, we were just talking about it on the weekend.
Perfect timing. Quick one: are you after a full reno, or just the cabinetry and benchtops?
Full reno, ideally before Christmas.
Love it. I’ve got Tom from the team free right now. Want me to put you straight through?
Yeah, that’d be great.
From your leads to a warm, qualified hand-off
Four steps. Yappa does the dialling and qualifying, your team does the closing.
1Connect your leads and calls
Point your leads or phone line at Yappa: a CRM sync, a webhook, or a dedicated number. Nothing new for your team to learn.
2Yappa calls and qualifies
It rings out (or answers in), follows your script and qualifies every lead, around the clock, in your chosen voice.
3Warm-transfer to your team
The moment a lead is ready, Yappa briefs your rep and hands the live call over, so your people close instead of dialling.
4Logged and followed up
Every call is recorded, transcribed and synced to your CRM, with optional SMS and email follow-up.
Run a bigger business on the same budget.
Grow without growing your payroll. One Yappa line answers and qualifies every call around the clock, for a fraction of a single salary.
- Every call answered, day or night, so leads stop leaking after hours and at peak.
- Only ready-to-buy leads are warm-transferred, so your team spends its time closing, not dialling.
- Call volume scales up or down instantly. No hiring, no onboarding, nobody sitting idle.
Pick a category, find your industry, hear the demo
15 services across 50+ industries. Three picks and you’ll hear exactly what your customers would.
Where do you want Yappa to help?
Got an old lead list? It isn’t dead, it’s asleep.
Yappa re-calls every aged enquiry, re-qualifies them live, and warm-transfers the ones with a pulse. No new ad spend; the leads are already yours.
A receptionist takes one call at a time. Yappa takes all of them.
Same phone manner, very different economics. From about $5,000 a year against $70,000+ for one hire, and it never sleeps.
Human receptionist
Lovely, but only human
- $70,000+ a year, plus super, payroll tax and workers comp
- ~38 hrs/week: misses nights, weekends and lunch rushes
- One call at a time: everyone else hits voicemail
- Weeks to recruit and train, then retrain on every script change
- Sick days, annual leave and turnover risk
Yappa
Your AI caller
- From $420 a month, one predictable plan, no on-costs
- 24/7/365: every night, weekend and public holiday
- Up to 50 calls at once: no lead waits or bounces
- Live in days: script changes go live in minutes
- Never off sick: same energy on call #1 and call #400
Other tools sell you a builder. We sell you the result.
Most voice-AI products hand you a prompt editor and a phone number. Yappa does the work: the tuning, the compliance and the daily ops, so your side is taking the calls.
We tune the script weekly
Every week we listen to your calls, look at what worked and what didn't, and adjust the prompts.
Compliance is built in
AU DNC handling, calling hours by state, sender-ID registration, recording notices and audit logs. You attest to consent; Yappa provides the guardrails.
One dedicated number per client
Your customers see one consistent Australian number. No shared pool, so your caller-ID reputation stays yours.
You see every call
Recordings, transcripts and outcomes in your dashboard, and a weekly summary in your inbox. No black box.
The Yappa team, headset on. Our office is chaos so yours is not. Talking to your customers around the clock.
Pick the plan that fits your call volume.
Priced per call, not per seat. Month-to-month after the first 60 days, and any top-up you buy never expires.
Call leads, qualify, book.
Starter
Sole traders · side hustles · proof-of-concept
- Up to 300 calls / month
- Shared Australian phone number
- Inbound + outbound calling
- Live warm transfer to a human
- Automatic AI callbacks
- Per-call dashboard + monthly summary
Small Business
Trades · clinics · single sales reps
- Up to 1,000 calls / month
- Shared Australian phone number
- Inbound + outbound + SMS follow-up
- Live warm transfer to a human
- Automatic AI callbacks
- Per-call dashboard + monthly summary
Medium Business
Growing teams · multi-rep sales floors
- Up to 2,600 calls / month
- Dedicated Australian phone number
- Inbound + outbound + SMS follow-up
- Live warm transfer + AI callbacks
- Weekly summary + bi-weekly tuning
Large Business
High-volume sales orgs · multi-state campaigns
- Up to 4,450 calls / month
- Dedicated Australian phone number
- Inbound + outbound + SMS follow-up
- Live warm transfer + AI callbacks
- Weekly tuning + listening sessions
One-time setup & onboarding fee
Flat fee, every plan · what’s covered ▾hide ▴
We don't hand you a blank dashboard. Setup & onboarding covers everything needed to get your AI caller live and tuned to your business:
- Discovery workshop: we map your call flows, qualifying questions and outcomes
- Custom AI caller script, written and voiced to your brand
- Australian phone number provisioning + carrier / sender-ID registration
- CRM connection + field mapping (outcomes, callback notes, captured fields)
- Capture-field setup: the exact data points pulled from every call
- Callback and SMS / email follow-up configuration
- Test calls and voice / script tuning before go-live
- Dashboard setup and a live team training session
- Compliance review: AI disclosure, recording notice, DNC handling
Need more than 4,450 calls a month? Enterprise
Bespoke · annual contract · volume pricing · see the bands ▾hide ▴
The four standard tiers cap at 4,450 calls a month. Insurance networks, national comparison services, franchise groups and high-volume collections operate at a different scale, with pricing, SLAs and a service experience to match.
Enterprise Starter
Growing enterprise · national rollout beginnings
Up to 6,800 calls / mo
- Dedicated AU number · SMS + live transfer included
- Weekly tuning · CRM webhook · monthly insights
- 10-day onboarding · sub-4h support
Enterprise Core
National operators · multi-campaign orgs
Up to 11,000 calls / mo
- 2× dedicated numbers · SMS + email included
- Dedicated account manager · A/B testing · sentiment dashboard
- Bi-weekly listening · sub-2h support
Enterprise Scale
High-volume campaigns · 20k to 50k lead databases
Up to 18,500 calls / mo
- Up to 5× numbers · full data-intelligence suite
- Full-funnel attribution · lead-source quality · objection playbook
- Weekly tuning + listening · sub-1h priority SLA
Enterprise Max
50,000+ leads · concurrent campaigns · multi-brand
Unlimited up to 100 concurrent
- Multi-brand / multi-state · custom voice & persona
- Dedicated engineering · executive QBR · industry benchmarking
- Bilingual + white-label included · custom SLA
The questions that come up first
Will the customer know it's an AI?
If asked, yes. Yappa calls naturally by default, because most calls flow better without a robotic preamble. If a lead asks directly, we never lie: we say plainly that they're speaking with an AI.
How do my leads get to Yappa?
A few ways, depending on your setup: a secure lead webhook (Zapier, n8n, or your own tooling POSTs to your workspace endpoint), a CRM sync that pulls new leads automatically (Zoho is live today; HubSpot, Pipedrive, Salesforce and others are supported), the demo form on this site, or we onboard a batch manually for you. We'll pick the simplest one that works.
What about Australia's Do Not Call register?
Every call passes through a compliance gate that checks the federal DNC mirror, your internal opt-outs, state-specific calling hours, and consent records. It fails closed: if any gate denies, the call doesn't happen. Every call also carries the AI and call-recording disclosure.
Can we use our own scripts?
Yes. You write them and send them to a Yappa script specialist to approve and add to your account. You can keep several named scripts and route by lead type, and we'll help tune if you'd like a second pair of eyes. The script is yours.
Can Yappa hand a hot lead to a real person?
Yes. When a lead qualifies, Yappa warm-transfers them straight to your rep. It first briefs the rep out loud (who's calling, why, the key details) and then bridges the call, so your rep walks in already informed. If the lead can't talk right then, Yappa books a callback for the time they ask and rings them back automatically.
Do I get recordings and transcripts?
Every call is recorded and transcribed, classified by outcome (qualified, booked, callback, not interested, and so on), and shown in your dashboard alongside any fields you asked the AI to capture. Export the lot to CSV whenever you like. Warm transfers record both legs too.
What happens after the call?
The outcome is written back to your CRM as a note, you can fire automatic SMS or email follow-ups, and Yappa emails you a weekly or monthly performance summary so you can see qualified vs transferred vs booked at a glance, no logging in required.
How long until first calls?
Roughly 7 to 14 days from kickoff depending on tier: connecting your leads, writing and voicing the script, a compliance review, and test calls before you go live. Starter is self-serve and faster.
What if it's just not for us?
Month-to-month after the first 60-day commit. We'd rather lose a client cleanly than have one sitting unhappy.
You relax. We yap.
A 20-minute call is enough to tell you whether Yappa fits, what it would cost, and how soon it could be live. Or hear it first.