The AI caller for Australian businesses.
Yappa is an AI caller that answers your inbound calls and makes your outbound ones — greeting callers, answering questions, qualifying leads, booking appointments, and warm-transferring buyers to your team. Australian-built, ACMA-compliant, and answered in a natural Aussie accent.
From A$350/month · 7–14 day onboarding · Inbound · Outbound · Transactional · Hybrid
What is an AI caller?
An AI caller is a voice AI that holds real phone conversations for your business. Unlike voicemail or a phone-tree IVR, it actually talks — it understands what the caller wants, answers naturally, captures the details into your CRM, and either books them, answers them, or hands them to a human. It works both ways: as an inbound AI caller it answers every call 24/7, and as an outbound AI caller it rings your leads the moment they enquire (or works an aged list), qualifies them, and warm-transfers the hot ones to your team.
What your AI caller can do
Pick up every call — 24/7, no missed ringer, no voicemail jail.
Call leads, qualify, book — the moment the form hits, or the moment the list lands.
Compliant calls that move money — collections, intake, warm hand-offs.
Keep the customer — onboarding, retention, satisfaction, win-back.
AI caller vs voicemail, phone menus & answering services
An AI caller does what none of the usual options can — it actually holds the conversation, on every call, in and out, for a fraction of the cost of a human answering service.
| Yappa AI caller | Voicemail | Phone menu (IVR) | Answering service | |
|---|---|---|---|---|
| Answers every call, 24/7 | Yes | Rings out | Menu only | Business hours |
| Real two-way conversation | Yes | No | No | Yes |
| Qualifies & writes to your CRM | Yes | No | No | Sometimes |
| Books appointments | Yes | No | No | Sometimes |
| Warm-transfers hot leads | Yes | No | Transfer only | Yes |
| Also calls your leads (outbound) | Yes | No | No | No |
| Typical cost | From A$350/mo | — | — | High / per-call |
AI caller for your industry
Yappa works across 50+ Australian industries — each with its own script, calls, and hand-offs. Pick yours to see exactly how the AI caller fits.
Health, beauty & wellness
Property, trades & home
Finance, legal & professional
Hospitality, retail & events
Education & community
AI caller FAQ
What is an AI caller?
An AI caller is a voice AI that holds real phone conversations for your business — it answers inbound calls and makes outbound ones, greets the caller, answers questions, qualifies the lead, books appointments, and warm-transfers ready buyers to a human. Yappa is an AI caller built for Australian businesses, trained on your own script and information.
What can an AI caller do that voicemail or an IVR can't?
It actually talks. Instead of a menu or a message, the AI holds a natural back-and-forth, understands what the caller wants, captures the details into your CRM, and either books them, answers them, or hands them to your team — 24/7, on every call, with no hold music.
Will my customers know it's an AI?
Yappa calls naturally and, if a caller asks directly, it says plainly that it's an AI — we never lie. Every call also carries the AI + call-recording disclosure and passes an AU compliance gate (DNC, calling hours, consent).
How fast can it go live?
Roughly 7–14 days: we connect your calls/leads, write and voice your script, run a compliance review, and test before you go live. Starter is self-serve and faster.
What does it cost?
Plans start at A$350/month; larger volumes and dedicated numbers scale from there. You only pay for the services you switch on — book a quick call and we'll map it to your business.
A live 30-minute demo — no slides, no hard sell.