AI Caller · Finance, legal & professional

AI caller for Insurance claims processing.

Insurance claims processing lose revenue to slow speed-to-lead, unqualified enquiries, and compliance-sensitive follow-ups. Yappa is the AI caller for insurance claims processing — it answers every incoming call 24/7, makes proactive update and reminder calls, and collects and verifies details straight into your CRM, then warm-transfers ready buyers to your team. Australian-built, ACMA-compliant, and answered in a natural Aussie accent, live in 7–14 days.

What Yappa handles for insurance claims processing

AI ReceptionInbound

Answers every incoming call, greets, handles FAQs, routes or books, and texts or emails callers the info they ask for (pricing, address, booking link) — a 24/7 virtual receptionist.

NotificationsOutbound

Proactive calls: deliveries, outages, changes, RSVPs, recalls.

Information Gathering → CRMTransactional & financial

Collects and verifies data, then writes it back to your system.

Live Transfer / Warm HandoffTransactional & financial

AI opens, then transfers a qualified warm call to a human.

Also for claims, claims processing, insurance claims, claims handler — same AI caller, tuned to your calls.

Australian & compliant

Every call passes a DNC / calling-hours / consent gate and carries the AI + recording disclosure.

Your script, your voice

Trained on your own information and script — with a natural Aussie-accented voice.

Live in 7–14 days

We connect your calls, write and voice the script, review compliance, and test before go-live.

AI caller for insurance claims processing — FAQ

Can an AI caller really handle calls for insurance claims processing?

Yes. Yappa is trained on your own script and information, so it answers and makes calls the way your insurance claims processing would — greeting callers, answering common questions, qualifying, booking, and handing warm, qualified callers to your team. You keep full control of what it says.

Will my customers know it's an AI?

Yappa calls naturally and, if a caller asks directly, it says plainly that it's an AI — we never lie. Every call also carries the AI + call-recording disclosure and passes an AU compliance gate (DNC, calling hours, consent).

How fast can it go live?

Roughly 7–14 days: we connect your calls/leads, write and voice your script, run a compliance review, and test before you go live. Starter is self-serve and faster.

What does it cost?

Plans start at A$350/month; larger volumes and dedicated numbers scale from there. You only pay for the services you switch on — book a quick call and we'll map it to your business.

Hear the AI caller on your insurance claims processing.

A live 30-minute demo — no slides, no hard sell.

Book a call →