AI caller for E-commerce & retail.
E-commerce & retail lose revenue to missed reservation and order calls when the floor is slammed. Yappa is the AI caller for e-commerce & retail — it calls back missed and abandoned calls within seconds, makes proactive update and reminder calls, and runs post-service and feedback calls, then warm-transfers ready buyers to your team. Australian-built, ACMA-compliant, and answered in a natural Aussie accent, live in 7–14 days.
What Yappa handles for e-commerce & retail
Auto-calls back any missed or abandoned inbound call within seconds.
Proactive calls: deliveries, outages, changes, RSVPs, recalls.
Post-service, event, or NPS calls capturing structured responses.
Also for online store, shop, retail — same AI caller, tuned to your calls.
Every call passes a DNC / calling-hours / consent gate and carries the AI + recording disclosure.
Trained on your own information and script — with a natural Aussie-accented voice.
We connect your calls, write and voice the script, review compliance, and test before go-live.
AI caller for e-commerce & retail — FAQ
Can an AI caller really handle calls for e-commerce & retail?
Yes. Yappa is trained on your own script and information, so it answers and makes calls the way your e-commerce & retail would — greeting callers, answering common questions, qualifying, booking, and handing warm, qualified callers to your team. You keep full control of what it says.
Will my customers know it's an AI?
Yappa calls naturally and, if a caller asks directly, it says plainly that it's an AI — we never lie. Every call also carries the AI + call-recording disclosure and passes an AU compliance gate (DNC, calling hours, consent).
How fast can it go live?
Roughly 7–14 days: we connect your calls/leads, write and voice your script, run a compliance review, and test before you go live. Starter is self-serve and faster.
What does it cost?
Plans start at A$350/month; larger volumes and dedicated numbers scale from there. You only pay for the services you switch on — book a quick call and we'll map it to your business.
A live 30-minute demo — no slides, no hard sell.