AI caller for Utilities & telco resellers.
Utilities & telco resellers lose revenue to missed service calls, slow quotes, and no-show appointments. Yappa is the AI caller for utilities & telco resellers — it catches overflow calls when your team is flat out, makes proactive update and reminder calls, and runs compliant payment-reminder calls, then warm-transfers ready buyers to your team. Australian-built, ACMA-compliant, and answered in a natural Aussie accent, live in 7–14 days.
What Yappa handles for utilities & telco resellers
Catches calls when staff are busy or queues full, preventing drop-offs.
Proactive calls: deliveries, outages, changes, RSVPs, recalls.
Outbound calls to overdue accounts. Soft-touch reminders, captures payment arrangements, escalates to your team when needed. Respects compliant calling hours and AU debt-collection rules.
First-contact and reminder calls; captures arrangements; escalates. Regulated.
Onboarding, churn-save, renewal nudges, satisfaction follow-ups.
Also for energy retailer, telco, telecom, ISP, internet provider — same AI caller, tuned to your calls.
Every call passes a DNC / calling-hours / consent gate and carries the AI + recording disclosure.
Trained on your own information and script — with a natural Aussie-accented voice.
We connect your calls, write and voice the script, review compliance, and test before go-live.
AI caller for utilities & telco resellers — FAQ
Can an AI caller really handle calls for utilities & telco resellers?
Yes. Yappa is trained on your own script and information, so it answers and makes calls the way your utilities & telco resellers would — greeting callers, answering common questions, qualifying, booking, and handing warm, qualified callers to your team. You keep full control of what it says.
Will my customers know it's an AI?
Yappa calls naturally and, if a caller asks directly, it says plainly that it's an AI — we never lie. Every call also carries the AI + call-recording disclosure and passes an AU compliance gate (DNC, calling hours, consent).
How fast can it go live?
Roughly 7–14 days: we connect your calls/leads, write and voice your script, run a compliance review, and test before you go live. Starter is self-serve and faster.
What does it cost?
Plans start at A$350/month; larger volumes and dedicated numbers scale from there. You only pay for the services you switch on — book a quick call and we'll map it to your business.
A live 30-minute demo — no slides, no hard sell.