AI caller for Call centres & answering services.
Call centres & answering services lose revenue to slow speed-to-lead, unqualified enquiries, and compliance-sensitive follow-ups. Yappa is the AI caller for call centres & answering services — it answers every incoming call 24/7, covers after-hours so nothing lands in voicemail, and qualifies every new lead before a human picks up, then warm-transfers ready buyers to your team. Australian-built, ACMA-compliant, and answered in a natural Aussie accent, live in 7–14 days.
What Yappa handles for call centres & answering services
Answers every incoming call, greets, handles FAQs, routes or books, and texts or emails callers the info they ask for (pricing, address, booking link) — a 24/7 virtual receptionist.
Covers calls outside hours; triages urgent matters, captures the rest.
Calls leads, asks qualifying questions, scores and sorts before a human.
AI opens, then transfers a qualified warm call to a human.
Also for call centre, contact centre, answering service, bpo, virtual reception — same AI caller, tuned to your calls.
Every call passes a DNC / calling-hours / consent gate and carries the AI + recording disclosure.
Trained on your own information and script — with a natural Aussie-accented voice.
We connect your calls, write and voice the script, review compliance, and test before go-live.
AI caller for call centres & answering services — FAQ
Can an AI caller really handle calls for call centres & answering services?
Yes. Yappa is trained on your own script and information, so it answers and makes calls the way your call centres & answering services would — greeting callers, answering common questions, qualifying, booking, and handing warm, qualified callers to your team. You keep full control of what it says.
Will my customers know it's an AI?
Yappa calls naturally and, if a caller asks directly, it says plainly that it's an AI — we never lie. Every call also carries the AI + call-recording disclosure and passes an AU compliance gate (DNC, calling hours, consent).
How fast can it go live?
Roughly 7–14 days: we connect your calls/leads, write and voice your script, run a compliance review, and test before you go live. Starter is self-serve and faster.
What does it cost?
Plans start at A$350/month; larger volumes and dedicated numbers scale from there. You only pay for the services you switch on — book a quick call and we'll map it to your business.
A live 30-minute demo — no slides, no hard sell.